Programmes
Management
Lead to KPIs, run the weekly rhythm, coach agents and manage performance.
3programmes
37modules
8hours of reading
713exam questions in the banks
The ladder
Where each person starts.
First-Time Manager Foundations
Beginner. 12 modules, 97 lessons, about 2 hours of reading. Ends in a 60-minute final exam.
Senior Management & Function Ownership
Advanced. 13 modules, 118 lessons, about 3 hours of reading. Ends in a 60-minute final exam.
Executive Leadership & Strategy
Master. 12 modules, 111 lessons, about 3 hours of reading. Ends in a 90-minute final exam.
Inside every programme
The same shape, every time.
Lessons
Short, one point each.
Read at your own pace; progress saves as you go.
Key terms
Explained where they appear.
Lessons carry their own glossary.
Pass mark
75% on every assessment.
2 attempts, stated before you start.
The final exam
Timed, drawn from a larger bank.
An honour check before you start. No two sittings are the same.
Certificate
A certificate of completion.
With a reference anyone can verify. A certificate of completion. Not an accredited qualification.