UAE Labour Law Essentials Every Team Leader Must Know
Setting Expectations, Objectives And KPIs
Delegation And Task Assignment
Running Effective One-To-Ones
Running Team Meetings And The Daily Sales Floor
Giving Feedback That Changes Behaviour
Early Performance Conversations Done Correctly
and 4 more modules, listed below
Syllabus
12 modules, 97 lessons
Prefer to take it one module at a time? Each module below can be taken on its own at the price shown. Taking the full course saves you AED 300 against buying every module separately.
01The Shift From Doing To LeadingAED 300
Your first weeks as a team leader are about deliberately changing what you are paid for: from personal output to the output of the people around you. This module rewires how you spend your time, where your credit comes from, how you build authority you were not born with, and how you set up the systems that let a team run without you standing over it.
1.1Why the Best Closer Is Not Automatically a Good LeaderLocked
1.2What You Are Actually Paid For NowLocked
1.3The Time Trap: Reclaiming Your Week From Producer WorkLocked
1.4Building Authority When You Were a Peer YesterdayLocked
1.5The Mindset Shift: From My Number to Our NumberLocked
1.6Delegation Is Not Dumping: The First PrinciplesLocked
1.7Setting the Standard: What Good Looks Like on Your FloorLocked
1.8Your First 30 Days: A Concrete PlanLocked
02UAE Labour Law Essentials Every Team Leader Must KnowAED 250
A practical, current guide to the UAE Labour Law your team leader role actually touches: the governing statute, contracts and probation, leave, working hours and overtime, discipline and dismissal, end of service, and where to get help. Grounded in Federal Decree-Law 33/2021 with real numbers and scripts you can use on Monday.
2.1The Law You Actually Work Under: Federal Decree-Law 33/2021Locked
2.2Contracts, Probation And Notice Without Getting It WrongLocked
2.3Leave Your Team Is Entitled To (And The Numbers Changed)Locked
2.4Working Hours, The Weekend, And Why 'No Overtime' Is IllegalLocked
2.5Discipline, Deductions And The Rules On Penalising PayLocked
2.6Termination And Summary Dismissal Done CorrectlyLocked
2.7End Of Service Gratuity And Getting The Final Number RightLocked
2.8When To Escalate: Disputes, WPS And Knowing Your LimitsLocked
03Setting Expectations, Objectives And KPIsAED 250
A practical toolkit for a first-time team leader in a UAE real estate brokerage to turn vague hopes into clear, measured expectations: role clarity, SMART objectives, the right sales KPIs, activity-versus-outcome metrics, targets that motivate, a working scorecard, the weekly review rhythm, and resetting expectations when reality shifts.
3.1Why unspoken expectations are the number-one cause of team failureLocked
3.2Writing a one-page role scorecard so everyone knows what the job actually isLocked
3.3Turning fuzzy goals into SMART objectivesLocked
3.4Choosing the right KPIs for a real estate teamLocked
3.5Leading versus lagging: measuring activity and outcomes togetherLocked
3.6Setting targets that stretch without crushingLocked
3.7Building a simple team scorecard your agents can read at a glanceLocked
3.8The weekly review rhythm that keeps expectations aliveLocked
3.9Resetting expectations when reality changesLocked
04Delegation And Task AssignmentAED 250
An eight-lesson beginner module that teaches a first-time UAE team leader how to delegate deliberately: what to hand off and what to keep, matching tasks to people, briefing so work comes back right the first time, setting authority levels, following up without micromanaging, staying legally clean when you assign work, and building capability instead of dumping tasks.
4.1Why You Have To Delegate (And Why It Feels Wrong)Locked
4.2Deciding What To Delegate And What To KeepLocked
4.3Matching The Task To The Right PersonLocked
4.4The Delegation Brief: Getting Work Back Right The First TimeLocked
4.5Setting The Level Of AuthorityLocked
4.6Following Up Without MicromanagingLocked
4.7Delegating Legally And Fairly In The UAE WorkplaceLocked
4.8Building A Team That Runs Without YouLocked
05Running Effective One-To-OnesAED 250
A first-time team leader's practical playbook for running weekly one-to-ones that build trust, drive performance and stay compliant with UAE Federal Decree-Law 33/2021, from cadence and agenda to coaching, career talk and note-keeping.
5.1Why the One-To-One Is Your Most Important MeetingLocked
5.2Cadence, Length And Protecting The SlotLocked
5.3Whose Meeting Is It? Shifting Ownership To The Team MemberLocked
5.4A Simple Agenda That Works Every WeekLocked
5.5Asking Questions That Actually Open People UpLocked
5.6Coaching In The Room Without Solving Everything For ThemLocked
5.7Making Space For Career, Growth And RetentionLocked
5.8Notes, Follow-Through And Keeping A Fair RecordLocked
06Running Team Meetings And The Daily Sales FloorAED 250
A practical playbook for a first-time team leader in a Dubai brokerage: run a tight daily huddle, a weekly pipeline meeting, and a sales floor that produces activity instead of noise, without wasting your agents' selling hours.
6.1Why Most Sales Meetings Waste Money (And What Yours Is For)Locked
6.2The Daily Huddle: Ten Minutes That Set The DayLocked
6.3Building The Agenda: No Agenda, No MeetingLocked
6.4The Weekly Pipeline Meeting: Coaching, Not InterrogationLocked
6.5Running The Sales Floor: Managing Energy And Activity In Real TimeLocked
6.6Facilitation Skills: Keeping It On Track Without DominatingLocked
6.7Content That Compounds: Drilling Skills And Current UAE Facts On The FloorLocked
6.8Remote, Hybrid And The Post-Meeting Follow-ThroughLocked
07Giving Feedback That Changes BehaviourAED 250
A practical, UAE-grounded module for first-time team leaders on giving feedback that actually shifts what people do: the psychology of why feedback fails, structured models you can use on the sales floor, timing, tone across a multicultural team, praise done right, receiving feedback yourself, and keeping a clean record that protects you if a conversation ever escalates under Federal Decree-Law 33/2021.
7.1Why Most Feedback Changes NothingLocked
7.2The SBI Model: A Structure You Can Use TodayLocked
7.3Timing: When To Speak And When To WaitLocked
7.4Praise That Actually MotivatesLocked
7.5Feedback Across a Multicultural TeamLocked
7.6From Feedback To Behaviour Change: Closing The LoopLocked
7.7Receiving Feedback YourselfLocked
7.8Documenting Feedback And Staying CompliantLocked
A first-time team leader's field guide to catching underperformance early and holding fair, documented, UAE-compliant performance conversations that either turn the person around or protect the business if they do not.
8.1Spot The Gap Before It Becomes A ProblemLocked
8.2Coaching Versus Discipline: Know Which Conversation You Are InLocked
8.3Prepare The Conversation: Facts, Not FeelingsLocked
8.6Agree A Specific, Time-Bound Improvement PlanLocked
8.7Document It Properly And Follow The Fair ProcessLocked
8.8Follow Up, Recognise Progress, And Know When To EscalateLocked
09Handling Conduct, Absence And Everyday DisciplineAED 250
A practical, UAE-grounded guide for first-time team leaders on managing conduct, lateness, absence and everyday discipline fairly and lawfully under Federal Decree-Law 33/2021, from the informal quiet word through to the point where a formal process or dismissal is on the table.
9.1Discipline Is Correction, Not PunishmentLocked
9.2Separate Conduct, Capability And AbsenceLocked
9.3The Everyday Verbal CorrectionLocked
9.4Managing Lateness And The Sales Floor StartLocked
9.5Absence, Sick Leave And The Return-To-Work ConversationLocked
9.6When A Fine Or Penalty Is On The TableLocked
9.7Gross Misconduct And Summary Dismissal GroundsLocked
9.8Document Everything, Fairly And ConsistentlyLocked
10Time, Priority And Attention Management For LeadersAED 250
A practical system for a first-time UAE real estate team leader to protect attention, prioritise ruthlessly, run a tight week, and stop the sales floor from stealing every hour, so the team's numbers get led instead of just reacted to.
10.1Why Your Time Stops Being Your Own The Day You LeadLocked
10.2The Eisenhower Grid For A Real Estate Team LeaderLocked
10.3Time-Blocking A Week That Actually HoldsLocked
10.4Protecting Attention On A Live Sales FloorLocked
10.5Delegation And Deciding What Only You Can DoLocked
10.6Batching, Single-Tasking And The Myth Of MultitaskingLocked
10.7Managing Upwards, Sideways And The Group ContextLocked
10.8The Weekly Reset And Sustaining The SystemLocked
11Commission, Payroll, WPS And Getting Paid RightAED 250
A first-time team leader's practical guide to how commission, salary, WPS and final settlement actually work in a UAE brokerage, so your people get paid correctly and on time and you can answer their money questions without guessing.
11.1Reading A UAE Payslip: What Your Team Actually Gets PaidLocked
11.2How Commission Actually Works: Trigger, Split And ClawbackLocked
11.3The WPS Rule: How Salaries Legally Move In The UAELocked
11.4Basic Vs Commission: Draws, Advances And The Non-Negotiable SalaryLocked
11.5Commission, VAT And Corporate Tax: What Touches Agent PayLocked
11.6Running The Monthly Pay Cycle: A Checklist You OwnLocked
11.7Final Settlement: Getting Gratuity And Last Pay Right When People LeaveLocked
11.8Handling Pay Disputes: Scripts, Escalation And What Not To PromiseLocked
12Onboarding, Emiratisation And The Compliant TeamAED 250
A first-time team leader's practical playbook for onboarding new hires from offer to full productivity, building an Emiratisation-ready team under Nafis, and keeping the paperwork, permits and probation decisions compliant under UAE law in force in 2025-26.
12.1Why Onboarding Is Now Your Job, Not HR'sLocked
12.2The Pre-Boarding And First-Day ChecklistLocked
12.3The First 90 Days: A Structured Ramp PlanLocked
12.4Getting The Paperwork Right: Contracts, Permits And WPSLocked
12.5Emiratisation And Nafis: What Every Leader Must UnderstandLocked
12.6Building A Compliant Team Culture From Day OneLocked
12.7The Probation Decision: Confirm, Extend Or End FairlyLocked
12.8Retaining The Team You Built: Onboarding Never Really EndsLocked
